Bring all the departmental teams and functions of your property together in one system. Detailed profiles of guests enable your employees to remember unique preferences to offer an outstanding level of service and drive loyalty, upsell opportunities and repeat business. Monitor your business performance and identify areas to improve efficiency and maximise profitability, with real-time detailed financial information available, anytime, at your fingertips.

Fully-featured Alacer can scale for any size property. Explore our recommendations below and click on the tools of interest to you, to view further information.


The essentials


Hotel Manager Bundle

 
 
Manage guest and group reservations efficiently and drive customer loyalty with powerful guest profiling.

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Keep your finger on the pulse of your business with live management information displays.

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Admin Manager
The back office configuration tool for the Alacer Suite, sitting at the heart of the system to provide a convenient tool for setup and monitoring.

 
 
Fully featured touch screen point of sale system. Seamless interaction with the rest of the Alacer Hospitality Suite tools.

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Reports Manager
A full suite of reporting for the entire Alacer system covering every aspect of Operational and Financial performance.

 
 
Sales Ledger
Full sales ledger package for controlling and managing account customers.

 


Addtional tools

Any of the tools below can be used with the Hotel Manager bundle to provide one tailored, comprehensive solution for you.

Maximum Online Exposure

 
 
Bespoke, commission free and live online bedroom bookings directly from your own website.

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Automatically update your availability across all booking channels from one place and receive incoming bookings directly into Hotel Manager.

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Sales Management Tools

 
 
Automatically adjusts your room rates in line with occupancy and lead-time to booking, driving RevPAR in line with your strategy.

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Manage customer relationships, track enquiries and control follow up from a single location with automatic task scheduling.

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In Room Technology

 

Conference and Banqueting

 
Monitor activity on your telephone switch for automatic and accurate charging to guest bills.

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A complete conference and banqueting tool for managing individual function bookings or complex events including bedrooms, restaurant and leisure reservations.

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Food and Beverage

 
Restarurant Manager area of our PMS  
Manage table reservations, events and even menus more efficiently and flexibly than ever before.

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Web Manager area of our PMS  
Bespoke, commission free and live online table bookings directly from within your own website.

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Spa, Golf and Leisure

 
Leisure Manager area of our PMS  
Make easy work of handling even the most complex spa, golf and leisure requirements.

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Web Manager area of our PMS  
Bespoke, commission free and live online treatment, spa day and class bookings directly from within your own website.

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Membership Manager area of our PMS  
Manage your membership subscriptions and accounts in one simple to use, yet powerful system.

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Stock Control

 

Gift Vouchers

 
Automatically track item sales from any area of your business, providing a real time stock control.

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Bespoke, commission free and live online gift voucher sales directly from within your own website, physically fulfilled by Alacer as required.

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