Alacer Web Manager

Real time online bookings from your own website – commission free.
Full allocation control allows rates to be managed and availability published online as required.
Fully tokenised credit card details can be taken to guarantee bookings or online payment offered via Alacer’s approved payment gateway solution from Verifone.
Optional supplementary items and linked table, treatment, spa day or class bookings drive additional revenue and allow guests to personalise their stay and book even the most complex of breaks online.
Guest details entered online are captured directly into Hotel Manager. This reduces errors and improves the quality and accuracy of the marketing database.
Online guest login accounts make repeat booking easier and allow guests to update their details and retrieve and manage existing bookings

The Online Booking Interface >

Easy to use online booking interface takes guests through the process of finding availability, viewing room types, filtering by room features and checking information about the rooms and rates. Making any reservation takes just a few clicks.
The booking interface is entirely customisable and is bespoken to fit the theme, colour scheme and format of the rest of your website. Your guests are never redirected to a 3rd party site and book with confidence in your brand.
Linked restaurant, treatment, day spa and / or class bookings (when used in conjunction with the other relevant modules) and optional supplementary items offer guests convenient choice and a truly bespoke booking experience, while driving revenue.
Guests can add notes to reservations, ensuring that their requirements are recorded, driving truly personal service.
Guests can register and log in to make new reservations more efficiently or amend and cancel future reservations, subject to rate availability and cancellation policies.
Guests can enter card details online or even pay for their reservations online, safely and securely.

< Overview

Setting up Web Allocations >

Maximise occupancy potential by making all bedrooms available on your website, with availability updated live and no risk of overbooking.
Online room inventory can be controlled if preferred, allowing a buffer stock to be kept.
Easy to update with late offers and additional room stock.
Individual rate code availability can be restricted or even closed out entirely for special events.
Promotional codes can be configured for allocations, allowing published offers to be unlocked, tracked and analysed.
Bespoke confirmation emails are automatically sent to both the guest and hotel reception.
Completed reservations are entered directly into Hotel Manager.

< The Online Booking Interface

Web Manager - Hotel