Privacy Policy
Use of Information
We will use personal information about you in order to write to you (including electronic mail) or to telephone you (including SMS) with information about our services or products or offers from Alacer Software Limited. This information is sent to you normally via electronic mail in the form of an e-newsletter or printed material such as a mailshot, postcard etc.
Privacy Policy
We are committed to ensuring that your privacy is protected and understand the need for appropriate protection of all personal information provided by you to us. This Privacy Policy has been created in order that you understand the importance that we attach to this issue and that we comply with UK legislation in this area.
Your Consent
By entering and using our website, you consent to the collection, use and retention of your personal information for our legitimate business purposes as explained and set out in this Privacy Policy. Should you wish having given your consent to withdraw it at any time, please contact us.
Collection, Use and Retention of Information
We collect, use and retain information about you only if we reasonably believe it is justified, required and useful in order to conduct our business effectively and to provide you with information about products and services we believe will be of interest to you.
Protection of Information
We maintain strict security measures in order to protect personal information supplied in order to ensure compliance with all applicable legal requirements.
Cookies
Our website may employ the use of "Cookies". These are small pieces of information that are stored by your browser on your computer's hard drive and which track and report back information about you to us. Most browsers automatically accept Cookies, but you can usually change your browser to prevent that if you wish.
Updating, Maintenance and Accuracy of your Information
We will do our best to ensure that all information held relating to you is kept up-to-date, accurate and complete. In this regard, we rely on you to notify us if your information requires updating or deleting. We will respond to requests from you to update or delete your information in a timely and efficient manner.
Links to other Websites
We maintain appropriate security standards and procedures in relation to the collection, use and retention of your information in order to prevent unauthorised access or disclosure. Should you contact us, our security procedures mean that we may request proof of identity before we are able to disclose any information to you.
Disclosure to Third Parties
We do not disclose your personal information to any third party without your consent except when necessary in relation to any supply of products and/or services by us to you or in order to protect against fraud or any other crime (usually by providing such information to a reputable information reporting organisation) or in the unlikely event that we sell our business then to the purchaser of that business.
Our website may contain various links to other sites that are operated and/or owned by third parties. We do not have control over such third party sites and cannot accept responsibility should you decide to enter them.
Alteration of service or amendments to the Conditions
We reserve the right to make changes to our website and policies at any time. You will be subject to the policies in force at the time that you submit your information, unless any change to these policies is required to be made by law or government authority. If you have any questions or comments about our Privacy Policy please contact us and we will endeavour to respond as soon as possible.
If you want real people to assist you in making management of your hospitality business more personal and more efficient I recommend the Alacer team unreservedly
Ramsons Restaurant. The Good Food Guide National Readers Restaurant of the Year 2008.
Web Manager has benefited our staff greatly by reducing their workload, allowing our team more time to focus on other tasks such as developing future business. Feedback from our team has shown that the system works well and that few clerical errors are made now the customer inputs their own contact details.
Fallowfields Country House Hotel. Tourism ExSEllence Awards Small Hotel of the Year (South East) 2005 & 2007
After participating in the training courses, the team have been able to use the Alacer system to its full potential which has enabled us to work more efficiently. Across the board, the whole team have saved time in their day to day tasks as they have been introduced to new methods and ways of working, making it easier for them to complete their tasks and allowing Ufford Park to take full advantage of the many benefits of the Alacer system.
Ufford Park Woodbridge Hotel, Golf and Spa Resort
We hand picked Alacer because they were consistent with our objectives. It is an elegent, sophisticated, easy to use, accurate system which enables us to provide our guests with an excellent service.
Ellenborough Park, World Travel Awards UK Leading Country House Hotel and Leading Spa Hotel 2011
Reporting in Hotel Manager is very functional. There is a report to cover all elements of daily trade and whether you require summary or in depth detail, its link to Info Manager is first class. The fact that these can all be printed and distributed means inter-departmental communication is very good and clear.
Mayfield House Hotel
Real time data and charging allows for great control as well as the ability to automatically receive up to the minute reporting
Agellus Hotels