testimonials
Mayfield House Hotel
As a small, but growing hotel business, we needed a straightforward, integrated industry specific system to move our new business into the 22nd century. After weighing up all the packages we chose Alacer with good reason. We now have an excellent management system, with various secure areas to maintain our reservation and bookings business, link the beds, wet and dry sales, manage sales, spend and stocks with one reporting system that gives us clear visibility of our business performance.
Moreover Alacer demonstrate their commitment to customer service by their excellent after sales service and ongoing upgrades to the system to meet our growing and changing needs.
Frank Seagrave-Daily, Proprietor, Mayfield House Hotel
Agellus Hotels
Working closely with Alacer and using their systems have helped Agellus Hotels quickly become a successful hotel business with efficient and simple automated processes. Real time data and charging allows for great control as well as the ability to automatically receive up to the minute reporting whenever needed. We at Agellus have also found the Alacer team to be professional, knowledgeable and always very helpful. Installation and implementation at each of our properties has been smooth and hassle free, with Alacer understanding what we need and how we operate. We receive ongoing support whenever required from a friendly and helpful team who talk in our language rather than blinding us with technical speak! I would thoroughly recommend Alacer.
’Rufus Harper, Operations Director, Agellus Hotels
Warner Hotels Corton classic coastal resort
In June 2007 Corton coastal resort installed Hotel Manager from Alacer.
The installation and training that was provided was excellent
Hotel Manager has made life a lot easier for all team members that use it, especially when taking payment from room charge cards. From a personal point of view the training and support I have had from the Alacer team has been excellent and nothing is too much trouble when I contact them, even for little things. Simon Cooke,
Retail Manager
Westleton Crown
The new concept in hotel management packages that Alacer software offers is a real breath of fresh air in what is normally a stale environment.
Matt Goodwin, General Manager