HOTEL MANAGER:
EASY, EFFICIENT MANAGEMENT OF GUEST STAYS AND EVENTS
Extensive hotel software means easy management of guest stays, requirements and billing. Track the most complex customer requirements and ensure first-class service delivery. Hotel Manager is the full hotel software package from Alacer.
- Highly optimised processes ensure fast and efficient check in and check out.
- Visual displays enable rapid availability decisions and optimization.
- Powerful rates management drives revenue control and yield whilst keeping the booking process simple.
- Our online engine will enable real time bookings from your own website - commission free.
- Events manager brings together system wide reservations for rooms, function rooms, restaurant, leisure and even golf.
Hotel Manager: the key features
On site and online reservations
An array of front of house features makes it much easier to manage your busy hotel reception. Features include the colour coded availability chart with drag and drop allocation, room re-assignment and event highlights. Processes within Hotel Manager are fast, logical and easy to train, making your team more efficient. Now you can spend more time ensuring customer service levels are at their best. Step-by-step enforced procedures make day-to-day working easy for the front of house team, so your front of house manager can concentrate on maximising occupancy and revenue.
Powerful rates manager
Alacer Hotel Manager includes powerful rates management functionality, making rates easier to control. With our comprehensive rate code set up tool, multiple rates can be easily set up and activated for various time periods. Rates can also easily be switched on or off at the touch of a button in response to fluctuating demand or market conditions, allowing complete revenue management.
Comprehensive events management
The comprehensive events system allows bookings to be made for all facilities, from bedrooms and conference rooms, to restaurant tables and leisure bookings. All this information is stored under a single, easily accessible, simple to understand event booking. Events often require careful planning, so the intelligent tasks engine allows tasks to be added to events, assigned to teams or individuals and tracked. All tasks are then brought together into a personalised daily list for every member of the team, so once a task has been set against an event, you can be confident that it will be completed on time. Rooming lists from event organisers can be imported directly for fast and hassle free entry and rooming of large groups. The events system also offers a range of centralised reservation management features, such as block check-in, block, check-out, centralised notes, reservation updates and billing, all in just a few clicks.
Sales and Marketing
Hotel Manager records every guestÂ’s details, and then builds a rich profile including reservation history, preferences and detailed spending habits. The marketing system then allows you to select guests based on a range of criteria to ensure campaigns are clearly targeted, increasing their success. Source and promotion code analysis lets you monitor the success of each campaign.
