RESTAURANT MANAGER:
Bringing restaurant management and point of sale together seamlessly

Alacer's Restaurant Manager offers seamless operation of your restaurant. Manage reservations, events and even menus more efficiently and flexibly than ever before. Restaurant Manager will take care of every service from the first booking being made to the final bill being paid.

• Manage tables and maximise availability using the powerful Table Management tool.
• Manage your customer experience, track expenditure and preferences and manage party groups all from one simple to use system.
• Reservations can be added in real time from any PC, till or your web site using the live web-booking engine on Web Bookings Manager; no more searching for the restaurant diary!

Alacer Restaurant Manager: the key features

Electronic reservations on site and online

Alacer Restaurant Manager simplifies restaurant management and helps maximise revenue. It ensures that the whole operation runs more smoothly and without overbookings.

• Take reservations electronically, either over the phone, or directly from your website.
• Reservations appear on the tills instantly.
• View online bookings in real time: bookings automatically appear inside Restaurant Manager, meaning there is no risk of overbooking.
• Intelligent cover counting technology books tables out in specific time slots, allowing repeat table use in one session if required.
• Automatic availability control overcomes the risk of accidental overbooking, while the dynamic booking diary actually suggests optimum table booking slots for a given number of covers to ensure that availability is maximised.
• Live availability management allows you to hold availability for resident guests.

Table management

Visual table plans can easily be designed in Alacer Restaurant Manager, using the intelligent 'drag and drop' section designer. Multiple room layouts can be designed, and different layouts can be applied for special dates or days of the week using the intuitive calendar-based system. The availability for each session is calculated directly from the selected room layout, and can therefore vary from session to session. This ensures that revenue potential is maximised, without the risk of manual mistakes.

Seamless Interaction with Hotel Manager, Leisure Manager and EPOS Manager

• Restaurant reservations can be created directly from a guest's room booking in Hotel Manager automatically linking the two.
• Guests receiving treatments in your spa can make restaurant reservations from the spa. Your team will be able to make the table reservation directly from Leisure Manager.
• Any reservations made from guest bookings in Hotel Manager or Leisure Manager will be displayed automatically on the tills and Restaurant Manager.
• Guest preferences, favourite items and history can all be viewed directly from the tills.

Sales and marketing

Alacer Restaurant Manager gathers all the information needed to run successful, targeted marketing campaigns, helping to ensure consistent customer levels and revenue throughout the financial year. Restaurant Manager stores all passive operational data as it is input day to day in all areas, and allows you to convert this data into a powerful marketing resource. Run targeted marketing campaigns via post, email or even text message directly from Restaurant Manager to fill pockets of availability. This tool records all guest details, including time of visit, average spend and even specific purchases.