Sales Manager is an integral part of the Alacer single database
and gives you the ultimate customer relationship management
tool. Enquiries, companies and agents can all be tracked from
a single location with automatic task scheduling and follow up
control. Detailed notes, contact records and correspondence
are all tracked and linked, making contact and enquiry management
easy - and ensuring that no sales opportunity is lost.
Quickly manage and process every enquiry that
comes into your business and log them by type for
follow up from the appropriate departmental teams.
Record and track won and lost enquiries and the
Set up bespoke correspondence templates in line with
your business branding.
Set and manage daily tasks, with scheduling and
reminders for follow up.
Enquiry Management >
Log enquiries by type enabling easy follow up by the
An enquiry can have multiple contacts and notes can be
attached to them enabling users to record key details.
Enquiries can be logged against a person, company, agent or combination of the three. This takes full advantage of
our single database model as details already in the system
can be accessed quickly.
Set up bespoke templates to automatically generate
correspondence letters with merge fields that will be picked up directly from the enquiry form. These letters can be
printed or emailed.
Record and track won and lost enquiries, and the reasons
Task Management >
My Tasks (Task Management)
Tasks can be assigned, viewed and managed by the team
leader and individual team members helping effective
communication within departments and managing day to day
Tasks set against individual users will display in their ‘My Tasks’ section of Sales Manager. Sales Manager checks
which user is logged in and only displays that user’s tasks.
Users can view their tasks by priority, type or date.
Tasks are colour coded for immediate recognition and
prioritisation. Red tasks are overdue, purple tasks are due
for completion today and black tasks are not yet due.
Users can add date-triggered tasks and reminders for
themselves or other members of the team.
< Enquiry Management
Marketing Displays and Campaign Extracts >
Marketing Displays and Campaign Extracts
Make use of your guest database with targeted marketing.
Target specific areas of your guest database using data
Send bespoke correspondence to targeted sections of your guests.
Success can then be monitored using source and promotion code analysis.