Alacer is an all-in-one hospitality management system designed for hotels, restaurants, resorts, spa and leisure venues. It combines property management, booking engines, EPOS, events, payments, reporting and guest management into one connected platform.

Which hospitality businesses can benefit from Alacer?

Alacer is used by independent hotels, hotel groups, resorts, restaurants, bars, pubs, wedding venues, golf, spa and leisure venues and other hospitality businesses looking to manage multiple operations from a single system.

What features does Alacer offer for hotel management?

Alacer includes a fully integrated Property Management System (PMS) with reservations, guest management, billing, online booking engines, reporting and operational management tools.

How does Alacer streamline hospitality operations?

Alacer connects hotel management, EPOS, reservations, events, spa and leisure operations, reporting and payments through a single database. This reduces duplicate data entry, improves staff efficiency and provides complete visibility across the business.

Can Alacer manage hotels, restaurants and spas within one system?

Yes. Alacer provides one connected platform for accommodation, food and beverage operations, spa and leisure facilities, events, memberships and guest management.

Does Alacer include hospitality EPOS software?

Yes. Alacer includes integrated hospitality EPOS software for restaurants, bars, cafés, leisure venues and retail operations, fully connected to guest accounts and reservations.

Does Alacer include an online booking engine?

Yes. Alacer provides an integrated online booking engine that enables guests to make reservations directly through your website and helps reduce dependency on third-party booking channels.

What reporting capabilities does Alacer provide?

Alacer provides real-time reporting across accommodation, food and beverage operations, spa and leisure facilities, memberships, events, payments and overall business performance.

What are the benefits of using Alacer compared to separate hospitality systems?

Using a single integrated platform helps reduce administration, eliminate duplicate data entry, improve reporting accuracy, increase operational visibility and provide a consistent experience for staff and guests.

Why choose Alacer hospitality software?

Alacer combines hotel PMS, booking engines, hospitality EPOS, spa and leisure management, events, payments and reporting into one connected hospitality platform designed to help businesses operate more efficiently.

Alacer Software | Cloud PMS & Booking Engine for UK Hotels

The Home of Seamless Hospitality

For Hotels, Restaurants, Gastropubs, Resorts, Spas, Retreats and Events venues

Our Intuitive Software is Easy For Your Team to Learn and Use

No Hidden Charges or Commission Costs, Just One Monthly Fee

Improves Team Collaboration across the company

Comprehensive Cloud PMS & Hospitality Management Software

Unified Cloud Platform for Hotels, Restaurants, and Resorts

Alacer provides an all-in-one, modular cloud platform designed to unify the management of hotels, restaurants, resorts, and spas. By replacing fragmented legacy systems with a single, integrated solution, Alacer empowers hospitality teams to centralise operations, boost direct revenue with commission-free bookings, and optimise guest service across all property types..

Built by Hospitality Experts

Since 2005, Alacer has provided a flexible, integrated platform that eliminates the need for multiple, poorly connected systems. We focus solely on the hospitality industry, delivering tools that help your team work smarter and provide first-class service to your customers every day.

Solutions for Every Hospitality Venue

We support businesses of all sizes and complexities, from independent boutiques to large groups. Our core modules serve:

HOTELS & INNS

End-to-end cloud PMS, real-time inventory availability, and automated OTA channel management to eliminate overbookings

RESTAURANT/BAR

Integrated point-of-sale (POS) systems, table management, and digital ordering solutions ranging from 'Order & Pay at Table' to 'Food-to-Go'

RESORTS & LEISURE

Comprehensive management tools to handle complex requirements for busy resort complexes, including multi-venue coordination and guest services

SPA & WELLNESS

Dedicated management for treatment bookings, day guest arrivals, practitioner rotas, resource scheduling, and class or group event coordination

CORE MODULES AND FUNCTIONALITY

EVERYTHING YOU NEED FOR HIGHER STAFF EFFICIENCY AND NEXT LEVEL GUEST SATISFACTION

Industry Experts

We are 100% focused on helping hospitality businesses improve guest experiences and improve team efficiency.

Tailored For You

Our software is modular which allows us to offer flexible packages to suit the needs of all business types and budget.

Customer Focused

Our customers are at the heart of what we do. We listen and respond to their needs to ensure they get the most from their software investment.

100% Commitment

We focus solely on meeting the evolving needs of the hospitality industry. Our in-depth industry knowledge means that we are able to anticipate future needs and incorporate these into our software.

Client Diversity

Our customers reflect the diversity of the industry we serve and include businesses of all types and sizes ranging from gastropubs to resorts, multi-property hotel groups and restaurant chains. Customers use the modules and features relevant to them, knowing that whatever the combination, the solution will be seamless and scalable.

Backed by Experts

Companies who choose to partner with Alacer do so with the knowledge that their business will be supported by hospitality experts. Our team are passionate about our customers and many are hospitality professionals who apply their knowledge and experience to the benefit of our customers.

Meet The Alacer Leadership Team

Rob Day: Managing Director

Shaun Aldridge: Development

Jack Dowsing: Training

Ergys Meta: Engineering/Support

Isobel Barkas: Sales & Marketing

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

The King Charles Hotel & The Inn on the Lake

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

The Sitwell Arms Hotel

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