Alacer is an all-in-one hospitality management system designed for hotels, restaurants, resorts, spa and leisure venues. It combines property management, booking engines, EPOS, events, payments, reporting and guest management into one connected platform.

Which hospitality businesses can benefit from Alacer?

Alacer is used by independent hotels, hotel groups, resorts, restaurants, bars, pubs, wedding venues, golf, spa and leisure venues and other hospitality businesses looking to manage multiple operations from a single system.

What features does Alacer offer for hotel management?

Alacer includes a fully integrated Property Management System (PMS) with reservations, guest management, billing, online booking engines, reporting and operational management tools.

How does Alacer streamline hospitality operations?

Alacer connects hotel management, EPOS, reservations, events, spa and leisure operations, reporting and payments through a single database. This reduces duplicate data entry, improves staff efficiency and provides complete visibility across the business.

Can Alacer manage hotels, restaurants and spas within one system?

Yes. Alacer provides one connected platform for accommodation, food and beverage operations, spa and leisure facilities, events, memberships and guest management.

Does Alacer include hospitality EPOS software?

Yes. Alacer includes integrated hospitality EPOS software for restaurants, bars, cafés, leisure venues and retail operations, fully connected to guest accounts and reservations.

Does Alacer include an online booking engine?

Yes. Alacer provides an integrated online booking engine that enables guests to make reservations directly through your website and helps reduce dependency on third-party booking channels.

What reporting capabilities does Alacer provide?

Alacer provides real-time reporting across accommodation, food and beverage operations, spa and leisure facilities, memberships, events, payments and overall business performance.

What are the benefits of using Alacer compared to separate hospitality systems?

Using a single integrated platform helps reduce administration, eliminate duplicate data entry, improve reporting accuracy, increase operational visibility and provide a consistent experience for staff and guests.

Why choose Alacer hospitality software?

Alacer combines hotel PMS, booking engines, hospitality EPOS, spa and leisure management, events, payments and reporting into one connected hospitality platform designed to help businesses operate more efficiently.

Alacer Software | Cloud PMS & Booking Engine for UK Hotels

The Home of Seamless Hospitality

For Hotels, Restaurants, Gastropubs, Resorts, Spas, Retreats and Events venues

Our Intuitive Software is Easy For Your Team to Learn and Use

No Hidden Charges or Commission Costs, Just One Monthly Fee

Improves Team Collaboration across the company

Comprehensive Cloud PMS & Hospitality Management Software

Unified Cloud Platform for Hotels, Restaurants, and Resorts

Alacer provides an all-in-one, modular cloud platform designed to unify the management of hotels, restaurants, resorts, and spas. By replacing fragmented legacy systems with a single, integrated solution, Alacer empowers hospitality teams to centralise operations, boost direct revenue with commission-free bookings, and optimise guest service across all property types.

Built by Hospitality Experts

Since 2005, Alacer has provided a flexible, integrated platform that eliminates the need for multiple, poorly connected systems. We focus solely on the hospitality industry, delivering tools that help your team work smarter and provide first-class service to your customers every day.

Solutions for Every Hospitality Venue

We support businesses of all sizes and complexities, from independent boutiques to large groups. Our core modules serve:

Alacer offers software solutions to manage Independent and boutique Hotels and Hotel Groups

HOTELS & INNS

End-to-end cloud PMS, real-time inventory availability, and automated OTA channel management to eliminate overbookings

RESTAURANTS & BARS

Integrated point-of-sale (POS) systems, table management, and digital ordering solutions ranging from 'Order & Pay at Table' to 'Food-to-Go'

Alacer offers software solutions to manage Resorts and Leisure complexes

RESORTS & LEISURE

Comprehensive management tools to handle requirements for busy resort complexes, including multi-venue coordination and guest services

SPA & WELLNESS

Dedicated management for treatment bookings, day guest arrivals, practitioner rotas, resource scheduling, and class or group event coordination

Core Modules and Functionality

EVERYTHING YOU NEED FOR HIGHER STAFF EFFICIENCY AND NEXT LEVEL GUEST SATISFACTION

Hotel Management (PMS)

Professional tools for front desk operations to ensure tope-end guest experience for properties of any size or complexity.

Web Bookings

Direct, commission-free bookings for bedroom, restaurant tables, spa treatments, or classes via your own website.

Channels & OTAs

Real time synchronisation of availability across all booking channels to prevent overbookings and eliminate manual data entry.

Restaurant & Bar

Manage table plans, reservations and events with touch-screen POS that integrates with the core system.

Room Rates

Automatically adjust room rates in line with occupancy and lead time to booking. Alter prices based on availability to get more bookings.

Gift Vouchers

A commission-free way to sell and track bespoke vouchers via your website or on-site, with optional fulfilment service.

Spa, Wellness & Beauty

Simplifies complex spa packages, including, day guests, contraindications, rotas and resources as well as other leisure booking requirements.

Functions & Events

A comprehensive solution for managing conferences, banqueting and complex events comprising rooms, restaurant & leisure elements.

Payment Processing

Secure credit card payments of bookings and services through tokenisation of card details, hosted payment pages, and POS terminals.

Stock Control

Simplifies inventory management across multiple stock locations to ensure accurate stock reporting and optimised ordering.

Clubs & Membership

Manage member accounts, subscriptions, activity tracking, and card issuance within a single, centralised platform.

Reporting & Analytics

Monitor turnover, margins, and key performance trends through intuitive, real-time graphical business insights.

Order & Pay at Table

Allow customers to order & pay for food and drink in a contact-free setting, ideal for busy and seasonal outside spaces.

Restaurant Pre-Ordering

Enhance the dining experience for large groups with seamless pre-ordering workflows designed to speed up service and streamline kitchen operations.

Electronic Point-of-Sale (POS)

Flexible, touch-screen EPOS designed to speed up service, manage table seating, split bills effortlessly, and sync sales directly with your core PMS.

Why Hospitality Businesses Choose Alacer

Modular Flexibility

Our software is modular which allows us to offer flexible packages to suit the specific needs of all hospitality business types and budget.

Customer-Centric Development

Our customers are at the heart of what we do. We listen and respond to their needs ensuring they get the most from their software investment.

Expert Support

Companies who choose Alacer are supported by hospitality professionals who truly understand your daily operational challenges.

Trusted By UK Hospitality Businesses

Join hospitality professionals using Alacer for stress free, 360-degree control.

The staff got up to speed very quickly as the system is very easy to use and offers great functionality"

Laura Oliphant. The Coll Hotel

We've cut out mistakes which can harm reputations and profitability."

Mark Ayre, Manor House Lindley

I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses."

Daniel Nutt, The Sitwell Arms

From splitting bills between multiple bedrooms to insisting that guests must book a table before booking a bedroom., Alacer does things that no other systems can.

Jason Davidson, The Champany Inn

Alacer is an expertly thought out system, with a bespoke service & approach from day one. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself.

Carol-Anne Vereker, The Bell Inn & Hotel